Patient Safety Project

Despite the efforts of healthcare staff, patients suffer harm every day in healthcare systems. It is our duty to learn from these patient safety incidents to improve patient care. 

The Patient Safety Project aims to improve patient safety and facilitate learning and engagement opportunities.

This is done through:   

• Hosting and supporting a community of practice for professionals via an MS Teams channel
• Collecting and analysing patient safety data
• Learning events and webinars

We collect data from participating hospices, with the aim to inform quality improvement activities. The data we collect comprises of three core patient safety metrics: 

• Falls
• Pressure Ulcers
• Medication Incidents

Please read our metric definitions if you aren't sure what is meant by any of the above terms.

Over 100 hospice inpatient units currently submit data to us. But we would like to even more hospices to take part.

Participating hospices receive their own data quarterly. This can be viewed in a time series chart, alongside the aggregated data for comparison.

Aggregated data is also presented at quarterly webinars.

The process to submit data for the Patient Safety survey will change from January 2026.

We are creating a new centralised, online portal that will capture your data submissions and provide access to reports.

If you currently submit Patient Safety data you will receive an email with a link to set up your Member Data Portal account in January. Please use this to access the portal and submit your data.

We are running training sessions via the Patient Safety Community of Practice on the following dates. Members of the Patient Safety Community of Practice will be sent invitations to these meetings:

• Friday 9th January 11.30 - 12.30
• Wednesday 14th January 12.30 – 1.30

The training will cover logging in to the portal, how to access and submit survey data and general portal functionality. 

If you submit Patient Safety data and are not already part of the Patient Safety Community of Practice, please join here to receive the invitations to these training sessions. 

Submission dates and reports

Please submit by the last day of the month after each quarter ends. For example, for quarter one (April, May, June), please submit your data by the last day of July.

Reports are generated and shared in the following months.

If you would like any more information about our patient safety work, please contact our clinical team