Image
This report summarises Hospice UK’s learning from our ‘fresh eyes’ walkthroughs of bereavement centres and mortuary services in 12 acute hospital trusts across England, taking part in two end of life care hospital improvement programmes supplemented with an analysis of mortality data.
Download
Name
Fresh Eyes Approach - caring to the end.pdf
Document
Fresh Eyes Approach - caring to the end.pdf (4.93 MB document)
You can view "Fresh eyes report - Caring to the end: shining a spotlight on bereavement and mortuary services" as a .pdf file.
About this publication
Text
This report summarises Hospice UK’s learning from our ‘fresh eyes’ walkthroughs of bereavement centres and mortuary services in 12 acute hospital trusts across England, taking part in two end of life care hospital improvement programmes supplemented with an analysis of mortality data.
A ‘fresh eyes’ walkthrough provides a focused review of a potential family or carers’ journey through and experience of an acute hospital by a small expert team from Hospice UK. This report focuses on bereavement and mortuary services; other reports describe the methodology and broader learning from the programmes.
It is crucial that acute hospital trusts see care after death as an essential component of high quality end of life care, value the important role of staff and acknowledge their expertise in providing care for the deceased and supporting their bereaved friends and families.
Acknowledgements
Text
People in Partnership Group (expert lay persons):
- Lesley Goodburn
- Roberta Lovick
- Amber Morgan.
Hospice UK (current and former members of staff):
- Susanna Shouls
- Marie Cooper
- Claire Henry
- Paul Hayes
- Anita Hayes.
NHS Improvement:
- Dr Vincent Connolly
- Fran Davies
- Sherree Fagge.
Published by Hospice UK in November 2019.
Contact the Clinical team
Text
