A balanced scorecard is a select set of strategic, linked objectives and measures that help you understand the key strategic drivers of performance, and then monitor your progress against these.
This good practice guide introduces balanced scorecards, explaining what they can do and how to create one.
You can view this good practice guide as a .pdf file.
About this publication
The process of creating a balanced scorecard is almost as important as the performance management tool that is the end result. A balanced scorecard results from mapping your strategy and identifying how key objectives are linked to each other.
This guide outlines the benefits of the balanced scorecard approach, the component elements and top tips.
This publication is part of Hospice UK’s Governance Support Programme for hospice boards and trustees.
Authors
- Caroline Copeman
- Nikesh Davda
- Dr Peter Grant
- Ros Oakley
Published by Hospice UK in January 2017.