Cancellation Policies

Find out which Hospice UK cancellation policies apply if you are attending our courses and conferences.

A stock photo showing someone talking at a meeting with a PC in front of them

Hospice UK makes every effort to ensure that education and training events we organise take place as planned. However, unforeseen circumstances may sometimes affect their viability.

Course or conference cancellation by Hospice UK

If we cancel a course or conference, then a delegate is entitled to:

  • refund: a full refund of the registration fee paid for the course or conference; or
  • transferral of registration fee: instead of a refund, your registration fee can be transferred to another scheduled Hospice UK course or conference of your choice. The same registration fee must apply.

Hospice UK or conference outsourcing companies will not reimburse the cost of pre-booked travel or any other costs incurred by the delegate in connection with the cancelled conference or course.

Our cancellation policies

Below are the cancellation policies for the different types of courses and conferences run by Hospice UK. If you are unsure which policy applies, the booking page for your event will link to the relevant policy.

People at a conference

Terms and Conditions: National Conference

A summary of the terms and conditions for delegate registrations at Hospice UK's National Conference.
Find out more
On this page you'll find Hospice UK's cancellation policy for attendees of one-day in-person courses and conferences.

Cancellation policy: one-day in-person courses and conferences

On this page you'll find Hospice UK's cancellation policy for attendees of one-day in-person courses and conferences.
Find out more
Read Hospice UK's cancellation and substitution policy for attendees of online events

Cancellation policy: online events

Read Hospice UK's cancellation and substitution policy for attendees of online events.
Find out more